WHERE ART MEETS SCIENCE
Scent Marketing is a form of ambient scenting that targets visitors sense of smell in away from spaces, normally through the use of scent diffusers. Often referred to as sensory marketing, strategically chosen scents are chosen by businesses to attract new audiences and engage with their customers on a deeper level.
The science of ambient scenting, known as olfaction, is a complex interplay between our olfactory system and the brain. When we encounter a scent, volatile molecules from the substance stimulate sensory receptors in the nose.
Receptors send signals to the olfactory bulb, a structure in the brain responsible for processing scent information. The olfactory bulb then communicates with various brain regions, including those associated with memory and emotions.
The network of neural connections formed during this process contributes to links between scent and memory. The role scent marketing & scent diffusers can play, helps us appreciate how aromas can influence our behaviours.
Alan Hirsch, The Smell & Taste Research Foundation
Essential oils, such as lavender and chamomile, are known for their calming properties. Exposure to these scents through ambient scenting or in scent marketing can help soothe the nervous system, helping to alleviate stress.
Different to other sensory information, olfactory signals have a direct and instant connection to the olfactory bulb, creating a powerful link between scent and memory.
Scent can strengthen social bonds by triggering positive emotions and shared memories amongst friends and family, fostering a sense of connection and familiarity.
Eric Spangenberg, The College of Business, Washington State
In the ever-evolving landscape of marketing, businesses are constantly searching for innovative ways, such as scent marketing, to captivate their audience and create memorable brand experiences. EDGE By Piazza can create signature scents that work through our Sense Control Scent Diffusers, that not only represent a brand but also enhance the overall customer experience.
Airports can use scent marketing by infusing calming scents like lavender at gates to reduce stress. Additionally, signature scents in airport lounges can enhance brand identity.
Monika Lisjak published research in the Journal of Marketing Research, that found introducing a subtle rose fragrance in a casino setting led to an increase in overall spending at the tables.
Cinemas use scent marketing with a popcorn scent to evoke a unique movie-watching experiences. Thematic aromas & ambient scenting based on film genres can immerse audiences in the storyline.
A Journal of Business Research article revealed fragrances that matched the event themes, enhanced attendee experience, brand recall and dwell time.
Gyms using scent marketing via scent diffusers, with scents like peppermint, can positively influence exercise & motivation (Raudenbush, 2001).
Scent marketing that targets hotel areas, can enhance guest experiences, with ambient scenting influencing satisfaction and willingness to return (Hultén et al).
Focus-enhancing scents like peppermint or eucalyptus are popular choices for scent marketing - office exposure to scent diffusers and ambient scenting shows improvements in cognitive performance and memory.
Scent diffusers can help Scent Marketing in retail spaces influence consumer behaviour and product perception. Research found that certain scents increase time spent in stores, purchasing intentions and positive perceptions.
A study found (in the International Journal of Neuroscience), that aromatherapy and ambient scenting in the form of scent diffusers, can significantly reduce stress and promote relaxation and help rejuvenate.
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